Terms & Conditions
Full payment is required online. You can include multiple pieces on your online order and split print your order if you want to order invitation and event-day pieces all together. We will charge a 2nd delivery fee at that time if you do wish to split print your order over a period of months.
Alternatively, we can invoice you which requires a 50% deposit to secure your order in our booking calendar in begin the design process. The balance is due prior to print production.
All prices are in AUD and include GST.
Work closely with us as we collaborate on the design of your stationery. Following submission of content and confirmation of personalisation options, please allow five business days for the presentation of your initial design proofs to you for review and feedback. 2 further rounds of edits are included in your order, shall you require any changes to your wording.
Please allow 1 – 4 weeks for print production (depending on printing technique). We will always confirm timelines and schedules with you once your order has been processed.
Need things sooner? Rush orders attract an additional fee of 20%.
The cost for postage within Australia is $15 for standard or $25 for express. Large format signage does incur a separate delivery fee of $30. All products are shipped via Australia Post or Sendle. All items are sent with tracking and require signature on delivery.
International shipment is available. Charges are calculated based on destination and weight of order. We will provide a quote for the postage cost prior to you placing an order.
LOSS OR DAMAGE
Sunday Nude cannot be held responsible for any loss or damage in transit once the order has been dispatched. We will take the utmost of care to ensure safe and appropriate packaging and delivery methods are used.
All prices are subject to price increases out of our control. If an invoice has been supplied by Sunday Nude, we will notify you of any price increases to advise if you would like to proceed with your order or issue you with a refund of your deposit.
Orders are subject to stock availability. In the event of supply difficulties Sunday Nude will inform you and discuss alternative materials or designs.
Our stationery come unassembled. We can assemble your stationery for a fee which will be quoted based on time.
CHANGES TO QUANTITIES
Please confirm final quantities before placing your order, Sunday Nude does not refund requests for lower quantities than ordered. In the event you would like to increase your item quantities, we will issue an invoice to account for this additional cost.
We always recommend ordering extras just in case you need more invites, as the printing prices for low quantities are much higher than your initial batch.
Your approval in writing via email acts as final approval of the designs exactly as they appear within the Digital Proof. Changes requested beyond this point will incur reprinting fees. In no event will Sunday Nude be responsible for incorrect text that has been approved by the customer, so please check the digital proof carefully. If there are errors discovered within the text after the digital proof has been approved, Sunday Nude will revise the design without charge, however the customer will be responsible for the cost of re-printing the material.
Due to our products being custom made, Sunday Nude cannot offer returns or exchanges of any kind in the event of customer dissatisfaction or order cancellation. We suggest ordering a sample pack if you are unsure about paper stock and finishing choices prior to placing an order.
Included in your order are three rounds of digital proofs. Once approved, the final files will be emailed to you in JPEG format. Clients are responsible for their own sending off the digital file and we take no responsibility for any errors with your email software.
Included in your order are three rounds of proofs via a draft website. Once approved, the website will go live and be available for your guests to view. Your website includes 12 months of hosting and a .com domain name of your choice (subject to availability). Hosting will start from the time you approve the final website design and cancel 12 months later.