Terms & Conditions
DESIGN INCLUSIONS & REVISIONS
Included in your order are three rounds of digital proofs. We will design your first proof exactly as specified in your order, and including the wording and detail you have supplied in your content form.
You then have two rounds of revisions should you require changes to your design. We can happily make changes to your ink colour, copy and minor adjustments to the layout at this time.
Revision fees may or may not apply when changing your selected collection’s design/layout. Any changes other than colour/wording/minor layout adjustments will need to be requested via email and will be quoted as required at a rate of $80 per hour. If you'd like changes, please get in touch with us before placing an order.
All items except signage have a print minimum of 50 pieces. Please ensure you have ordered the correct quantity, keeping in mind for invitation orders, that you will have couples and families invited that only require one invite between 2 or more guests.
We suggest ordering around 10 spares, for any last minute additions to your guest list and keepsakes. In the event you would like to increase your item quantities after placing your order, we will issue an invoice to account for this additional cost. If you need more than 200 pieces, get in touch with us for a quote.
Your approval in writing via a Digital Proof document acts as final approval of the designs exactly as they appear within the Digital Proof. It is your responsibility to carefully proof all artwork and check for any spelling errors or other details.
In no event will Sunday Nude be responsible for incorrect text, omissions or any other mistakes on your artwork, regardless of what was supplied in your content form. If there are errors discovered within the text after the digital proof has been approved, Sunday Nude will revise the design, and the customer will be responsible for the re-printing fee of the printed material.
If final prints do not match the designed content represented in the final digital proof that has been approved, we will offer a reprint of the order free of charge, and expedite this as soon as possible to remedy our error.
You will receive your first proof within 5 business days of us receiving your content form. Please factor in extra time for second and third round revisions.
Once you have approved your design, the turnaround time for digital and white ink printing is 10-15 business days PLUS SHIPPING
Once you have approved your design, the turnaround time for letterpress or foil printing is 15-20 business days PLUS SHIPPING
We always do our best to deliver within these timeframes, but please note that custom orders may take longer.
We cannot guarantee that all paper and envelope options displayed on our website will be available at the time of your order, particularly during peak wedding season. In the event that your paper and/or envelope selection is unavailable we will suggest a suitable alternative.
Our website uses digital images which may not be true to tone. To ensure colours and print finishes are to your expectation, we recommend ordering a sample pack.
Our invitation suites come unassembled. If you'd like us to assemble them we're more than happy to but will need to charge a little extra for our time. Let us know if you'd like us to do this and we can provide you a quote.
All artwork and images are owned by Sunday Nude and we maintain full legal ownership of the artwork included within your printed stationery. Under no circumstances may Sunday Nude artwork be reproduced or repurposed within any print or digital media, resold or otherwise used for personal or commercial gain.
RETURNS & CANCELLATIONS
As our work is custom made to order, all orders are non-refundable and not eligible for exchange, return or cancellation under any circumstances.
All pricing on our website is in AUD.
If we need to invoice you for any additional changes, these will also be invoiced in AUD.
Shipping is provided through Sendle and Australia Post and requires signature on delivery. Tracking information is provided with every package. Sunday Nude will not be held responsible for any item that is damaged, delayed or lost during shipping.
Pick ups are also available if you would like to collect yourself, Sunday Nude is located in Gold Coast Queensland.
International shipments may be subject to duties and taxes determined by the country to which we are shipping. Sunday Nude is unable to offer information regarding importation fees.
Digital stationery - Included in your order are three rounds of digital proofs. Once approved, the final files will be emailed to you in JPEG format. Clients are responsible for their own sending of the digital file and we take no responsibility for any errors with your email software.
Websites - Included in your order are three rounds of proofs via a test website. Once approved, the website will go live and be available for your guests to view. Your website includes 12 months of hosting and a .com domain name of your choice (subject to availability). Hosting will start from the time you approve the final website design and cancel 12 months later.